Case Studies: Industry: Accountancy


Challenge
DynamixGroup (www.dynamixgroup.co.uk) a second generation accountancy firm opened a second office and required a mechanism to allow the group to be able to communicate, share information, manage resources and stay in contact from any location.

Solution
CohereIT worked closely with Dynamix Group to configure their CohereMail solution. The solution was discussed then integrated into the Dynamix Group operations. The solution allows for them to access and work on all their key documents, manages their office diaries, sharing of documents both internally and with customers, group contacts as well as community message boards and instant messaging.

Results
Using the CohereMail solution Dynamix Group has been able to expand it’s business to a second location quickly and with out any of the problems normally associated with having multiple offices. They are now able to work effectively from any location (not just the two offices) and are realizing all the benefits online collaboration brings to a modern business. Customer documents can be accessed from anywhere, calendars viewed and updated from multiple locations, telephone charges between the offices reduced through the use of the instant messenger. CohereIT highlighted early on the busy nature of the DynamixGroup and designed a training regime that allowed users to access all the functionality at an early stage with the ability to attend formal training as and when they felt there was a requirement.